77hb Terms & Conditions — Know Your Rights and Responsibilities

1 Introduction

Welcome to 77hb. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you", "your") and 77hb ("the Platform", "we", "us", "our") governing your access to and use of the website located at https://77hb.io and all associated services, features, content, and functionality offered by 77hb (collectively, the "Services").

By accessing the 77hb platform, registering an account, making a deposit, placing a bet, or participating in any promotional activity, you unconditionally agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must cease using the platform immediately and close your account.

These Terms should be read in conjunction with the Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of the complete agreement between you and 77hb. In the event of any conflict between these Terms and any other document published on the platform, these Terms shall prevail.

2 Eligibility

Use of the 77hb platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and at all times thereafter:

• You must be at least 21 years of age. 77hb operates a strict 21+ policy with no exceptions. Individuals under the age of 21 are strictly prohibited from creating an account, making deposits, or placing bets on the platform.
• You must be a natural person with the legal capacity to enter into binding contracts under the laws applicable to your jurisdiction.
• You must not be a resident of, or accessing the platform from, any jurisdiction in which online gambling is explicitly prohibited by law.
• You must not be a current employee, contractor, director, officer, or close family member of 77hb or any of its affiliated partners, game providers, or payment processors.
• You must not currently be subject to a self-exclusion order on 77hb or any other online gaming platform with which 77hb maintains a shared exclusion programme.

77hb reserves the right to request documentation to verify your eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or permanent closure, with any balance held pending verification.

3 Account Registration

Each individual is permitted to hold one (1) account on 77hb at any given time. The creation of multiple accounts by the same individual — whether under the same or different personal details — is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any pending withdrawals.

When registering, you agree to provide accurate, current, and complete information. You must not register using a false identity, another person's details, or fictitious information. You are responsible for keeping your registration details up to date and must notify 77hb promptly if any of your details change.

77hb reserves the right to decline any registration application at its sole discretion, without being required to provide a reason for doing so.

4 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party or allow any other person to access your account.

All activity that occurs under your account, whether or not you personally authorised it, is your responsibility. If you suspect that your account has been accessed without authorisation, you must contact the 77hb support team immediately via live chat or by emailing [email protected] (plain text — not a clickable link).

77hb strongly recommends enabling two-factor authentication (2FA) on your account. While 2FA is not currently mandatory, it provides a significant additional layer of protection against unauthorised access.

77hb will never ask you to disclose your password via email, live chat, or any other communication channel. If you receive any such request, treat it as fraudulent and report it to our support team immediately.

5 Deposits & Payments

All financial transactions on 77hb are conducted in Bangladeshi Taka (BDT). The platform does not accept deposits in foreign currencies. The following payment methods are currently accepted:

• bKash — instant processing, minimum deposit ৳200
• Nagad — instant processing, minimum deposit ৳200
• Rocket — processing within 5 minutes, minimum deposit ৳200
• Upay — instant processing, minimum deposit ৳200
• Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank — bank transfers processed within 1 to 3 business hours

77hb does not charge deposit fees. However, your mobile banking provider or bank may apply its own transaction charges, for which 77hb bears no responsibility. Deposits are credited to your 77hb wallet as soon as the transaction is confirmed by the relevant payment provider.

You may only deposit funds from payment accounts held in your own name. Deposits from third-party accounts will be returned to the originating account and your 77hb account may be suspended pending investigation.

6 Withdrawals

Withdrawal requests may be submitted at any time through the 77hb account portal. The following conditions apply to all withdrawal requests:

• The minimum withdrawal amount is ৳500.
• Withdrawals will only be processed to the same payment method used for the most recent qualifying deposit, unless otherwise approved by the 77hb finance team.
• Your account must be fully verified (KYC complete) before any withdrawal is processed. Unverified accounts will have withdrawal requests held until documentation is reviewed and approved.
• Withdrawals to bKash and Nagad are typically processed within 30 minutes to 2 hours of approval during support hours (6:00 AM – 2:00 AM BST, UTC+6).
• Bank transfer withdrawals are typically processed within 1 to 3 business hours of approval during support hours.
• Any active bonus funds that have not yet met the applicable wagering requirements will be deducted from your withdrawable balance at the time of the withdrawal request.

77hb reserves the right to request additional identity verification documentation prior to approving any withdrawal, particularly for first-time withdrawals or withdrawals exceeding ৳50,000.

7 Bonuses & Promotions

77hb offers a range of bonuses and promotional offers to registered members. All bonuses are subject to specific terms, including wagering requirements, minimum odds restrictions, game contribution rates, and validity periods. The specific terms applicable to each bonus are displayed on the relevant promotion page and must be read in full before opting in.

• Bonuses cannot be withdrawn as cash until all applicable wagering requirements have been satisfied in full.
• Unless otherwise stated, welcome bonuses are available to new members on their first qualifying deposit only. One welcome bonus per household, per IP address, and per device applies.
• 77hb reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.
• Any attempt to abuse, exploit, or manipulate promotional offers — including through the use of multiple accounts, collusion, or system exploits — will result in the cancellation of the relevant bonus, the forfeiture of any winnings derived from that bonus, and the possible permanent closure of all associated accounts.
• Bonus funds are kept in a separate balance and will be used after real-money funds are depleted, unless the platform specifies otherwise for a particular promotion.

8 Betting & Gaming Rules

By placing bets or participating in casino games on 77hb, you acknowledge and agree to the following:

• All bets are final once confirmed. 77hb does not accept cancellation requests for bets that have already been placed and accepted by the system.
• In the event of a technical error, system failure, or any other malfunction that causes a game or bet to be settled incorrectly, 77hb reserves the right to void the affected bets and re-settle them at the correct price or outcome.
• All casino games on 77hb use certified random number generators supplied by licensed studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Game outcomes are independently verified for fairness.
• For sports betting, 77hb reserves the right to limit, void, or refuse any bet at its sole discretion, particularly in cases where a bet appears to have been placed in bad faith, where the integrity of an event is in question, or where there is evidence of match-fixing or irregular betting patterns.
• Minimum and maximum bet limits apply to all markets and games. These limits are displayed within the relevant game or market interface and are subject to change without notice.

9 Responsible Gaming

77hb is firmly committed to promoting responsible gambling practices. The platform provides a suite of tools to help you manage your gaming activity, all accessible directly from your account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending. Increases to limits take effect after a 24-hour cooling-off period; decreases take effect immediately.
• Session Time Limits: Restrict the maximum duration of any single gaming session.
• Cooling-Off Period: Take a temporary break of 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or place bets.
• Self-Exclusion: Request a permanent or long-term exclusion from the platform. Self-exclusion requests take effect immediately and cannot be reversed for a minimum of 6 months.

If you believe that your gambling may be causing harm to yourself or others, we strongly encourage you to contact the 77hb support team via live chat (available 24/7) or at [email protected] (plain text — not a clickable link). Our team can assist you in activating any of the above tools immediately. 77hb is a platform strictly for adults aged 21 and above. Please gamble responsibly.

10 Prohibited Conduct

The following conduct is strictly prohibited on the 77hb platform. Engaging in any of the following may result in account suspension, permanent closure, forfeiture of funds, and where appropriate, referral to law enforcement authorities:

• Providing false, misleading, or fraudulent information at any point, including during registration or verification.
• Using the platform while under the age of 21.
• Operating multiple accounts (whether under the same or different personal details).
• Using software, bots, scripts, or automated systems to place bets or interact with games.
• Engaging in any form of collusion, match-fixing, arbitrage exploitation, or coordinated bonus abuse.
• Attempting to reverse-engineer, decompile, or otherwise access the source code or underlying systems of the platform.
• Using the platform for money laundering or any other activity that violates applicable anti-money laundering (AML) or counter-financing of terrorism (CFT) legislation.
• Harassing, threatening, or abusing 77hb staff or other platform users through any communication channel.

11 Intellectual Property

All content on the 77hb platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, and data compilations — is the exclusive intellectual property of 77hb or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial entertainment purposes. You must not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the platform without the prior written consent of 77hb.

12 Limitation of Liability

To the maximum extent permitted by applicable law, 77hb shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the platform or its Services. This includes, without limitation:

• Loss of funds resulting from unauthorised access to your account due to your failure to maintain the confidentiality of your login credentials.
• Losses arising from technical faults, service interruptions, or connectivity issues beyond 77hb's reasonable control.
• Losses arising from your reliance on information published on the platform that is subsequently found to be inaccurate or incomplete.
• Losses arising from your breach of these Terms.

Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, or any other form of liability that cannot be excluded or limited under applicable law.

13 Amendments

77hb reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, 77hb will endeavour to provide reasonable notice by posting a notice on the platform or by sending an email to the address registered on your account. However, it remains your responsibility to review these Terms periodically.

Your continued use of the 77hb platform following the publication of any updated Terms constitutes your unconditional acceptance of those changes. If you do not agree with any amendment, you must stop using the platform and close your account before the revised Terms take effect.

14 Governing Law

These Terms & Conditions shall be governed by and construed in accordance with applicable law. 77hb operates as a safe and reliable platform under applicable online gaming frameworks. Any dispute arising from or in connection with these Terms that cannot be resolved through our internal complaints process may be referred to the appropriate dispute resolution mechanism available under the applicable framework.

For the avoidance of doubt, these Terms do not constitute legal advice. If you require legal guidance on any matter related to online gaming or your use of the 77hb platform, you should seek independent professional advice.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 77hb support team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the platform.
• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 6:00 AM – 2:00 AM BST (UTC+6)

77hb aims to acknowledge all written enquiries within 24 hours and to resolve complaints within 5 business days. Complex matters may require additional time, and we will keep you informed of progress throughout the resolution process.